Terms and Conditions

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Website Content and Access

While Love U Soap Pty Ltd endeavours to take reasonable care in preparing and maintaining the information on this website, it does not warrant the accuracy, reliability, adequacy or completeness of any of the website content.  The content is subject to change at any time and without notice.  To the extent permitted by law, the Company disclaims all liability for loss directly or indirectly arising from your use of or reliance on the website and its content and you agree to use this website entirely at your own risk.  By accessing and using this website, you agree to the conditions of use set out herein. 

Conditions of Sale of Goods

By submitting an order for the purchase of goods on this website from Love U Soap Pty Ltd, you agree to accept the terms and conditions of sale set out herein or as modified from time to time and updated on this website.

Electronic Communications

When you communicate with the Company electronically, you consent to receive communications from the Company electronically, such as emails, texts and mobile push notices.  You agree that electronic communications to you satisfy any legal requirement that such communications be in writing.


The Company may in its discretion refuse to accept an order for any reason whatsoever.  Once an order has been placed by you, it may not be cancelled unless the Company agrees.  The Company may cancel orders after they have been made due to unavailability of product or for other reasons in the Company’s discretion.  


Prices are subject to variation from time to time.  The Company may vary the price of goods at any time prior to full payment being made for goods ordered.


Payment for goods must be made in full without deduction or set-off.  If payment is made by credit card, all merchant fees and/or credit card surcharges are payable by you.

Delivery and Risk

If the Company arranges delivery risk in the goods passes to you immediately upon delivery. If you arrange delivery, risk in the goods passes to you when the goods are made available for collection by the carrier.  Any time stated for delivery is an estimate only and the Company is not liable for any delay in delivery (howsoever caused), nor for any failure to deliver caused by your failure to provide the Company with adequate delivery instructions or any other instructions relevant to the supply of the goods.  Any such delay or failure does not give you the right to reject the goods.


Title in the goods passes to you only when payment for the goods is received in full by the Company. 

Product Descriptions

The Company attempts to be as accurate as possible.  However, it does not warrant that product descriptions are accurate, complete, reliable, current or error-free.  If a product offered by the Company is not as described, your sole remedy is to return it in unused condition and receive a refund of the purchase price.


Except as set out in these terms or otherwise expressly agreed in writing, all representations and warranties, whether express or implied, are excluded to the maximum extent permitted by law. 


To the maximum extent permitted by law, the Company’s liability for any defect in the goods or their supply is limited at the Company’s option to replacing the goods or a refund of the purchase price paid for the goods. 

Force Majeure

The Company will not be liable for any delay, failure or loss due to any event or circumstance beyond the Company’s reasonable control (including fire, accident, earthquake, flood, storm, drought, crime, war, blockade, civil commotion, act of terrorism, epidemic, strike, lockout or labour dispute, shortage of materials or power, inability to procure stock or transport, shipping delays or acts or omissions by regulatory authorities (including customs)).


You consent to the Company collecting your personal information in order to provide you with goods or information concerning goods or new products. Refer to the Company’s Privacy Policy for further details.


These terms and the use of this website are exclusively governed by the laws of the State of Victoria and the Commonwealth of Australia.